HUMAN RESOURCE MANAGEMENT

HUMAN RESOURCE MANAGEMENT

Civil Service Branch
December 1995

Human  Resource  Management  is  a  long-established  task  within  the  Government's Management  Framework.  Through  this  task  the  Government  meets  its  obligation  to  be  a good  employer;  seeks  to  secure  staff  commitment;  and  develops  and  manages  staff  to give of their best to help the Government serve the community.  The need to respond to changing  community  expectations  means  that  the  task  of  managing  our  staff  better  is more important than ever - it is the staff who deliver the service, and it is through a new emphasis  on  staff  management  that  a  customer  service  and  performance  oriented  culture will gradually evolve.
The Civil Service Branch carried out a review in 1993 to determine what changes were
needed  in  implementing  Human  Resource  Management  so  that  it  could  best
complement  and  support  the  new  focus  on  devolving  authority,  on  customers  and  on
raising service standards.

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